Showing articles for keyword: Measuring Business

  1. I did some programming when I started my career. It was the start of the 90s and I used Perl and Visual Basic to create some automated HTML tools for Nokia. If you think about what the year was, in a way it was pretty advanced. Internet was not yet the thing and my programming skills were not advanced but I liked the potential of the World…

    Peter Lindberg
    by Peter Lindberg
  2. It doesn’t matter if you’re a systems architect or a janitor in a company, you serve a purpose and that purpose is to enable the company’s business. I recently gave a speech where I asked the members of the audience to raise their hands if they represent their company’s business. Two-thirds raised their hands. I followed up with another…

    Tommi Ferm
    by Tommi Ferm
  3. Who is the user we so desperately want to learn about every time we talk about user experience (UX)? Is she or he our customer, our client, competitor’s customer, or the consumer? And what points should we consider when managing the customer experience in our organization? These are the questions the Quality Intelligence Hub Lunch partic…