Help from Design Thinking for the Creation of Digital Services

Professor of Applied Art and Design Satu Miettinen is leading the University of Lapland’s research project in which service design methods are being developed to meet the needs of digital production for the companies of the N4S programme. With the aid of service design, customer understanding is increased in product development and the design of new products is speeded up. Read the whole story here http://www.n4s.fi/2014magazine/article6/